Your IT Management and Support Team

        Managed IT Services

        Remote Desktop / Server Monitoring

        Technical Support and Helpdesk

        Network Support Services

No matter where you are in North America, If you are looking for affordable, reliable service to maintain your system you can outsource your IT management to the TECHCARE centre of INDUSFLOW SYSTEMS. The centre monitors your network 24 hours a day, seven days a week.
When a problem arises, an on-call engineer takes immediate action to investigate and correct the situation. All incidents are tracked in our Ticket Management System which you can review online. Periodic reports that detail incident history are delivered and discussed with your company's designated contacts.

Using a toll-free number, you may call our TECHCARE Helpdesk to ask a question, resolve a problem, request a configuration change or request onsite support. An experienced technical router channels your request to an engineer with skills appropriate for your support requirements.

Focus on your business and let us focus on your IT needs.

TECHCARE is our managed IT service that provides your organization with complete IT management and support services. TECHCARE clients have access to our senior network managers who assist you in planning your IT infrastructure according to industry best practices. Our network monitoring system provides our network operation centre with alerts and warnings which allow us to proactively manage your IT systems to avoid problems before they happen. Our helpdesk team provides technical support to your staff when they need it.

At INDUSFLOW SYSTEMS, we believe that you should be able to talk to a real person when you need support rather than leaving a message and waiting for a call back. That is why 95% of calls to our helpdesk are answered by a live support technician.

You should not have to pay for having your IT problems fixed. You would rather prefer to pay to keep your IT systems running problem free.
TECHCARE is based on a flat fee structure that gives you predictable monthly IT expenditures in return for a commitment to keeping your systems running smoothly and providing you unlimited technical support at no additional cost.

Your system can be monitored 24/7 and any corrective and maintenance procedures undertaken during off-hours if necessary.